Please read these terms and conditions carefully before using the website or ordering any product. Immediately discontinue use of this website if you have not read or do not agree to these terms and conditions.

These terms and conditions affect your legal rights by requiring binding arbitration of claims, waiving class action claims, and waiving the right to trial by jury. If you do not agree to arbitrate your claims against us, do not use this website or purchase any product. By using this website, including purchasing a product through the website, you agree all claims or disputes between us that arise out of or relate to such use must be resolved through mandatory, binding arbitration, rather than litigation in court. Your use of this website signifies your agreement to these terms and conditions.

These Terms and Conditions constitute a legal agreement (this "Agreement") between You, the individual, company or organization ("you," "your," or "Customer") and Woolridge Candle Co. ("we," "our" or "Company"). By ordering, accessing, using or purchasing any product (collectively the "Product") through this website or related websites (collectively the "Website") or by phone, you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without prior notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or purchase of the Product.  Unless accepted by Company in writing, you may not amend these terms and conditions in any way.

1. This Agreement applies to ALL transactions made on or through this Website. You manifest your agreement to the terms and conditions in this document by any act demonstrating your assent thereto, including clicking any button containing the words "I agree" or similar syntax, or by merely accessing the Website, whether you have read these terms or not. It is suggested that you print this form for your personal records.

2. We strive to ensure that the information on the Website is complete and reliable. Certain information may contain pricing errors, typographical errors and other errors or inaccuracies (which specifically includes those relating to the price or size of any item) which we may correct without liability. We reserve the right to change the formulation of any Product at any time.  We do not guarantee that all Product described on our Website will be available.

3. We also strive to provide the best customer care for all of our Product.  Please contact our Customer Service Department should you feel that you are not receiving the support and care that you deserve.

4. In some instances, billing for your Product or shipping fee may originate from outside of the United States and in some occasions, your financial institution may charge a fee for processing this payment. You are responsible for these processing fees assessed by your financial institution per your card holder agreement. All transactions are processed in United States Dollars USD.

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1. You represent that you are at least 18 years of age and that you will not permit   a person under 18 years of age to order Product from our Website. You represent that any materials you provide will not contain libelous or otherwise unlawful, abusive or obscene material. You further represent that the information provided by you when placing your order is up-to-date, materially accurate and sufficient for us to fulfill your order in a timely and efficient manner. You are responsible for maintaining and promptly updating your account information with us and keeping such information (and any passwords given to you for the purposes of accessing the Website and/or purchasing Product) secure against unauthorized access. Unless agreed otherwise or required by applicable law, any warranties provided in relation to the Product only extend to you on the understanding that you are a user, and not a reseller, of the Product. You are not permitted to re-sell, re-distribute or export any Product that you order from the Website.

2. You agree not to: (a) take any action that imposes an unreasonable load on the Website’s infrastructure, (b) use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any activity being conducted on the Website, (c) attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or making up the Website, (d) delete or alter any material posted on the Website by the Company or any other person or entity, or (e) frame or link to any of the materials or information available on the Website.

3. You agree to pay for the Product and any taxes, shipping or handling of Product as such costs are specified by us on the Website when you submit your purchase order. Payment shall be made prior to delivery of the Product and by such methods as indicated on the Website (and not by any other means unless we have given our prior consent to such alternative payment methods). Due to the nature of our products, all sales are final. We will replace items damaged during shipping when possible. Returns, refunds or replacement products for reasons other than damage incurred during shipping or receipt of an incorrect item, cannot be accepted.

4. To the maximum extent legally permitted, whether or not company was aware or advised of the possibility of damages, and whether or not the limited remedies provided herein fail of their essential purpose, our aggregate liability (whether for breach of contract, tort or any other legal theory) shall in no circumstances exceed the cost of the product you ordered. Further, under no circumstances shall we be liable for special, incidental, indirect, or consequential damages, lost profits, lost revenue, or cost of cover.  Each product is sold and delivered to you "as is" with no warranty whatsoever. Except as expressly stated otherwise in this agreement.  We make no express warranties or representations and we disclaim all implied warranties and representations, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. By using the website, you hereby release company, and its officers, members, subsidiaries, affiliates, partners, employees, directors, independent contractors, principals, agents, including advertising agencies and telecommunication providers ("released entities"), from any and against any and all injury, loss or damage caused or claimed to be caused by your use of this website and/or product. Some states do not allow exclusion of implied warranties or limitation of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you.  In such states, the liability of the company parties shall be limited to the greatest extent permitted by law.

5. You agree to defend, indemnify, and hold harmless Released Entities from and against any and all claims, actions, loss, liabilities, expenses, costs, or demands, including without limitation legal and accounting fees, for all damages directly, indirectly, and/or consequentially resulting or allegedly resulting from your misuse of the Website or any Product, or your breach of any of the terms and conditions of this Agreement. We shall promptly notify you by electronic mail of any such claim or suit, and cooperate fully (at your expense) in the defense of such claim or suit. If we do not hear from you promptly, we reserve the right to defend such claim or suit and seek full recompense from you.  Company reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting Company’s defense of such matter.

6. You assume all responsibility and risk with respect to your use of the Website. THE WEBSITE, AND ALL CONTENT, MERCHANDISE, AND OTHER INFORMATION ON OR ACCESSIBLE FROM OR THROUGH THIS WEBSITE OR A “LINKED” SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY OR ACCURACY. SPECIFICALLY, BUT WITHOUT LIMITATION, COMPANY DOES NOT WARRANT THAT: (1) THE INFORMATION ON THIS WEBSITE IS CORRECT, ACCURATE OR RELIABLE; (2) THE FUNCTIONS CONTAINED ON THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE; OR (3) DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

7. Company makes no warranties of any kind regarding any non-Company sites to which you may be directed or hyperlinked from this Website. Hyperlinks are included solely for your convenience, and Company makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non-Company sites. Company does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties on the Website.

8. Any notice or other communications arising in relation to this Agreement shall be given by sending an e-mail to the latest email address that one party has notified in writing to the other. In the case of sending notices to you, Company will use the email address you provided to Company when you ordered your Product. Such notices or communications (where properly addressed) shall be considered received on the earliest of (i) the email being acknowledged by the recipient as received; (ii) receipt by the sender of an automated message indicating successful delivery or the email having been opened; or (iii) the expiration of forty-eight (48) hours after transmission, provided that the sender has not received notification of unsuccessful transmission.

9. We reserve the right to limit quantities purchased by customers and to revise, suspend, or terminate your access to all or any part of the Website, or an event, or a promotion at any time and for any reason without notice or liability (including after an order has been submitted and/or acknowledged).

10. We reserve the right, but undertake no obligation, to actively report and prosecute actual and suspected credit card fraud. We may, in our discretion, require further authorization from you such as a telephone confirmation of your order and other information. We reserve the right to cancel, delay, refuse to ship, or recall from the shipper any order if fraud is suspected. We capture certain information during the order process, including time, date, IP address, and other information that will be used to locate and identify individuals committing fraud of any kind, which includes the use of multiple accounts which is strictly prohibited. If any Website order is suspected to be fraudulent, we reserve the right, but undertake no obligation, to submit all records, with or without a subpoena, to all law enforcement agencies and to the credit card company for fraud investigation. We reserve the right to cooperate with authorities to prosecute offenders to the fullest extent of the law.

11. Multiple accounts per location are NOT allowed (based on IP Verification through our system) unless clearly identified as different people, for each account (as per regular account rules) as well as:

12. a. Email is unique to each account (cannot be in same/similar name)

13. b. Customer is able to submit Photo ID (scanned/emailed image) and proof of address if requested.

14. c. As per our 'Fraud' policy, we reserve the right to cancel any suspected fraudulent accounts.

15. 16. If you purchase any Product available on our Website, you will be responsible for paying any sales tax indicated on the Website.

16. 17. This Website contains material, including but not limited to software, text, graphics and images (collectively referred to as the “Content”). The Website, and all Content appearing therein, are the sole and exclusive property of Woolridge Candle Co or its licensors. The Content is protected by United States and foreign intellectual property laws.  Unauthorized use of the Content may result in violation of copyright, trademark, and other laws.  You have no rights in or to the Content, and you will not use, copy or display the Content except as permitted under this Agreement.  No other use is permitted without our prior written consent.  You may not sell, transfer, assign, license, sublicense, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose.  The use or posting of any of the Content on any other web site or in a networked computer environment for any purpose is expressly prohibited. If you violate any part of this Agreement, your right to access and/or use the Content and Website shall automatically terminate and you shall immediately destroy any copies you have made of the Content.

17. 18. The trademarks, service marks, and logos of the Woolridge Candle Co (the “Company Trademarks”) used and displayed on this Web Site are registered and unregistered trademarks or service marks of the Company.  Other company, product, and service names located on the Web Site may be trademarks or service marks owned by third-parties (the “Third-Party Trademarks”, and, collectively with the Company Trademarks, the “Trademarks”).  Nothing on this Website or in this Agreement should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this Website without the prior written consent of the Woolridge Candle Co specific for each such use.  The Trademarks may not be used to disparage the Woolridge Candle Co or the applicable third-party, the Company’s or third-party’s products or services, or in any manner (using commercially reasonable judgment) that may damage any goodwill in the Trademarks.  Use of any Trademarks as part of a link to or from any web site is prohibited without the Company’s prior written consent.  All goodwill generated from the use of any Company Trademark shall inure to the Company’s benefit.

18. 19. Certain elements of the Website are protected by trade dress, trademark, unfair competition, and other state and federal laws and may not be copied or imitated in whole or in part, by any means, including but not limited to, the use of framing or mirrors, except as otherwise expressly permitted under this Agreement. None of the Content for this Website may be retransmitted without the express written consent from the Woolridge Candle Co for each and every instance.

19. 20. When you purchase or order any Product through this website or from Woolridge Candle Co, you expressly agree that you do not have any license for the resale of any Product and that the resale of Product is expressly prohibited.  Notwithstanding the foregoing, Company does not claim ownership of any materials you make available through the Website. With respect to any material, you submit or make available for inclusion on the Website, you hereby grant Woolridge Candle Co a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such materials.  Woolridge Candle Co will be entitled to use any content submitted by you without incurring obligations of confidentiality, attribution or compensation to you.